We understand that your schedules are busy and things happen that are beyond your control. Often times, despite your best efforts, the parties may not be ready to mediate or your case may even get resolved prior to mediation. We do not charge for any cancelled mediations as long as we are advised of such cancellation no later than 48 business hours prior to the start of mediation. If your mediation is scheduled for a Monday, you will need to notify us no later than 9:00 AM on Friday to avoid a cancellation cost. If your mediation is cancelled less than 48 business hours of a scheduled and confirmed mediation, we will bill you for the full cost of the session you reserved. Please call us at 772-283-0820 or email us at email@example.com if you have any questions about the cancellation policy.